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Visqueen - Cookies Policy

What are Cookies?

As with almost all websites this site uses cookies. These are tiny files that are downloaded to your device, to improve your user experience. This policy describes what information they gather, how we use them and why we sometimes need to store these cookies. We also share how you can prevent these cookies from being stored. This may however downgrade or render unavailable certain elements of the site’s functionality.

We use session cookies to make it easier for you to navigate our sites. A session cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time, and can be used when you return to our site to help identify you or allow you to log in, or on other third-party sites to communicate to you via online-marketing channels. If you reject cookies, you may still use our site, but your ability to use some areas of the site will be limited and you may need to re-enter your personal data when you register.

Blocking Cookies

You do not have to accept all of the cookies used by our website. If you reject certain cookies, however, you may not be able to use some of the features of our website. Your browser may be configured to allow you to refuse or delete cookies or to be notified when a cookie is stored on your device. To change your web browser settings for cookies, you can follow the instructions in the help section of your web browser.

Please note that by deleting or blocking cookies that are strictly necessary for the performance of our website, it may not function correctly and you may not be able to access certain areas of the website.

What Do We Collect?

We use the following types of cookies on our website:

(1) Strictly Necessary Cookies:

These cookies are necessary for the website to function and cannot be switched off without impairing the functioning of our website. They are set to respond to actions taken by you to make a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies include the following:

Cookie Purpose Further Information/Links Duration/Validity
hasConsent Alerts users about the use of cookies on our website upon loading of the consent bar. HTTP 13 months

Similarly, these cookies below are necessary for essential functionality of the site. They may be set by us or by third-party providers whose services we have added to our pages. Should these cookies be disabled, then these services may not function properly and impair the use of the site. These cookies include:

Cookie Purpose Further Information/Links Duration/Validity
PHPSESSID Used to track a user's session for browsing purposes. Required for CMS login functionality, and form error messages to function. HTTP 24 Hours
csrf_cookie_token Cross-Site Request Forgery security protection for forms. Required to enable forms to function. HTTP 24 Hours
Data saved in your browser for product selector. This is for essential performance and usability for the product selector and is a functional requirement for its use. No personal data of users is stored. HTTP 24 Hours

(2) Performance Cookies:

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated by third-party providers or immediately by us. If you block these cookies, we will not know when you have visited our website, and will not be able to remember your preferences when you make subsequent visits. These cookies include:

Cookie Purpose Further Information/Links Duration/Validity
utma Collects data on the number of times a user has visited the web site as well as dates for the first and most recent visit. Used by Google Analytics. HTTP 2 Years
utmb Registers a timestamp with the exact time of when the user accessed the web site. Used by Google Analytics to calculate the duration of a web site visit. HTTP Session
utmc Registers a timestamp with the exact time of when the user leaves the web site. Used by Google Analytics to calculate the duration of a web site visit. HTTP Session
utmt Used to throttle the speed of requests to the server. HTTP Session
utmz Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics. HTTP Session

(3) Google Analytics:

Our website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics works using cookies. Google Analytics cookies collect your IP address; however, because IP anonymisation is used on this website, your IP address will be shortened (and therefore anonymised) as soon as technically possible and before it is stored or otherwise used in connection with Google Analytics. The anonymisation process takes place within the European Union or the European Economic Area, except in exceptional cases, where your full IP address may be sent to a Google server in the United States and shortened there. We use the information collected by Google Analytics cookies to find out about how visitors use our website. Google will not combine the IP address sent by your browser in connection with Google Analytics, with other data. You can prevent Google Analytics cookies from being stored by setting your browser software accordingly. You can also opt-out of Google Analytics by downloading and installing the browser plug-in available at

More information

For more information you can contact us through one of our preferred contact methods:

Phone: +44 (0) 333 202 6800